FREQUENTLY ASKED QUESTIONS
Got a question? Get it answered here.
Can I purchase my tickets online?
Yes. Tickets can be purchased in advance on this website at a discount. After purchasing, you'll receive instructions on how to print them. You must bring the printed tickets to the main gate to receive your festival wristband and gain entry.
What time can I arrive each day?
Gates open at 3PM on Friday and 10AM on Saturday.
Can I bring a folding chair or blanket for viewing the show?
Yes. Feel free to bring your folding chair and a small blanket to make you and your family comfortable during the festival. No large tarps, please. And no umbrellas attached to chairs as they block the view of people around you.
Can I bring an ice chest?
No. Ice chests are NOT allowed on the festival grounds, EXCEPT in the Tent City Camping and RV Camping areas by paid camper patrons.
Can I have an umbrella open or attached to my chair?
No. Open umbrellas will not be allowed in the stage viewing areas, either held or attached to chairs, as they block the view of those around you.
Can I bring my dog or other pet?
No. Pets are not allowed in the festival area, except authorized service animals.
Can I pass out campaign literature or work for a candidate at the festival?
No. Campaigning or passing out literature on festival grounds is not allowed. Let's just have fun!
How should I dress?
Dress comfortably as the weather could be hot or even rainy. Bring sunscreen or a hat. However, one must also dress appropriately as this is a family event. See our ticketing terms and conditions for more information.
Do I need a festival ticket if I have purchased a camping reservation?
Yes. All attendees in the park during the festival must have either a general admission ticket/pass or VIP ticket/pass at all times. You can purchase both camping and admission tickets/passes on our ticket purchase page.
What do the colored bracelet bands mean?
All festival attendees must have a wristband in order to be in the park during the festival. The bands are distributed when ticket holders are admitted at the main gate. The colors correspond to the type of ticket you purchased. Our volunteers and vendors also have special colors to identify them as well.
What is your refund policy?
All ticket sales are final. There shall be no ticket refunds and/or ticket exchanges. This event is "Rain or Shine." This event is "Standing Room Only." Festival organizers reserve the right, without the obligation to refund any portion of the Ticket purchase price, to refuse entry to any person or to eject any person deemed to be behaving in a manner that is unlawful and/or disruptive to the event or other ticket holders and/or who violates festival rules and/or our FAQ listed here or our ticketing terms and conditions listed here.